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Tencent

Tencent PESTLE
BusinessManagementMarketingSWOT & PESTLE Writing

PESTEL Analysis of Tencent

by Shamsul April 18, 2023

PESTEL Analysis of Tencent

When it comes to making the right strategic decisions, the PESTEL analysis of Tencent will play a crucial role. This tool helps to analyze the company’s external perspectives and business environment. It analyzes all the important external factors revolving around the company that can impact its business globally. Moreover, this effective strategic planning tool will make identifying market behaviors and trends easier.

All the external factors such as political, economic, social, technological, environmental, and legal are a part of this analysis. This PESTEL analysis of Tencent mainly revolves around its industry, so the company’s overall working changes in a change of these factors. Continue reading to learn more about the complete PESTEL analysis of Tencent.

Political Factors Impacting Tencent | PESTEL Analysis of Tencent

Stability of the Government

  • Tencent’s expansion and growth are mainly supported by robust political institutions and structures.
  • When it comes to growing business domestically and globally, government stability plays a crucial role for companies like Tencent.
  • Businesses like Tencent can effortlessly and efficiently continue their business relationships with other nations thanks to political strengths and non-volatility.
  • Such political stability can help Tencent to get the interest of foreign investors. They can help the brand to further expand in new regions. The company can achieve immense development and growth through this political stability. Plus, it is also good in terms of obtaining a great brand image.
  • Tencent can enhance its competitive position in its market by exploiting government stability to attract foreign as well as regional resources. This will allow every player in the sector to diversify its business game, ultimately promoting healthy competition among them.

Tax Policies

  • If the country in which Tencent operates has favorable tax policies for companies and businesses, it will offer unlimited growth and development opportunities to the company along with expansion.
  • Tencent will also be able to maintain its competitiveness in its sector by limiting its operating costs thanks to government subsidization and advantageous tax rates.
  • Consequently, consumers will benefit from satisfactory and competitive pricing because business costs will not be transferred to them.
  • Companies like Tencent will be able to grow and thereby contribute to generating economic value for the nation through favorable tax policies that maintain business development and growth.

Regulations Regarding Competition

  • Political institutions and governments should monitor competition in the tech sector in order to keep things in hand. This is one of the crucial factors in this matter because it may possess harmful effects.
  • By doing this, businesses can be sure that their services, business, and products are fair.
  • In order to support the development and expansion of local businesses, the government will be able to regulate, limit, and monitor imports with the aid of competition guidelines.
  • The preservation of the interests and rights of the investors as well as the protection of all stakeholders and groups depends on competition guidelines. This is one of the major aspects of the PESTEL analysis of Tencent.

Trade Treaties and Blocks | PESTEL Analysis of Tencent

  • Businesses like Tencent can benefit from trade agreements and trade blocks that the respective country has created and signed.
  • Trade blocks can help Tencent by reducing the cost of assets, the cost of running the business, and the shortage of skilled workers.
  • By exploiting the matter of trade blocks, Tencent can also easily distribute their services and goods to consumers through various distribution channels, enabling them to buy and take advantage of them.
  • In several nations and across borders, powerful trade ties could be maintained and established through trade blocks, allowing businesses like Tencent to access cutting-edge technology and knowledge.
 

Economic Factors Impacting Tencent | PESTEL Analysis of Tencent

Inflation Rate

  • Businesses like Tencent must be able to thrive in an environment with an adequate inflation rate.
  • An adequate rate of inflation will benefit Tencent in terms of global expansion and the improvement of consumer spending patterns and confidence.
  • A moderate inflation rate is ideal for the development and growth of the company. They can earn more money that they can invest in new ventures.
  • Higher inflation would result in lower disposable income, which could harm businesses and companies as well as lower consumer confidence. This would also result in a potential decline in overall economic growth.
  • A lower inflation rate will significantly increase disposable income, which could increase competition, particularly in pricing policies that might result in immoral price battles that unfairly advantage customers.

Interest Rate

  • Corporations and businesses like Tencent will find it easier to obtain bank loans if the interest rate is moderate.
  • Tencent can use these bank loans for the purpose of development, growth, and expansion.
  • Bank loans would also significantly aid in the growth and construction of the industry infrastructure.
  • People could easily obtain personal loans with moderate interest rates.
  • Personal bank loans will result in increased consumer spending and consumption when interest rates are low to moderate. This would increase consumer spending, sales, and market share for companies like Tencent.

Customer Spending Behaviors

  • The factor that plays a big role in the business success of companies like Tencent is consumer spending behavior. It also creates a huge impact on the business performance of the company. The PESTEL analysis of Tencent comprehensively explains the customer spending behaviors of the Tencent industry.
  • We prefer rising consumer spending patterns because they result in more people buying and using the products of the company.
  • Increased consumer spending is a sign of good buying power, which is crucial for improving the overall health of the country’s economy.
  • As a result, you get high quality and better products which help the company to promote it in its marketing strategy.
  • Other economic indicators like unemployment trends, inflation, and interest rate also have an impact on customer spending trends.

Unemployment Laws | PESTEL Analysis of Tencent

  • Higher unemployment trends will result in lower economic disposable income overall, which will immediately impact the performance of businesses like Tencent.
  • A workforce knowledge and skills gap may also be reflected in higher unemployment trends, which would again hurt customers through higher product prices. When labor is imported for work purposes from different sources, the higher prices would be correlated with the higher cost of running the business.
 

Social Factors Impacting Tencent | PESTEL Analysis of Tencent

Demographics

  • Tencent will benefit from a higher percentage of the Gen Z population because it will give the organization access to a larger customer base.
  • Moreover, a Gen Z population will guarantee Tencent access to human resources and workers who are more educated and skilled, expanding the talent group in both range and depth.
  • The moderate to upper middle class is also crucial for Tencent because they are its current supporters and customers.
  • These customers spread word-of-mouth for Tencent and inspire the younger generation to become devoted users.

Literacy Rate

  • Numerous factors that will help Tencent make it desirable for the population to have higher levels of education.
  • Higher education results in a great talent pool for Tencent that is more knowledgeable, skilled, and talented.
  • Consumers in the population will also be more conscious of their spending habits if they have higher levels of education.
  • Since Tencent has a distinct competitive placement and positioning, it will concentrate on progressive consumption, giving it a great advantage.
  • Consumers who are more informed will also value quality and understand the promises and results of the product. Repurchases will be supported by this comparison.
  • Due to its great focus on quality, Tencent is considered as the most valuable company.

Family Structure and Size

  • Factors such as family size and structure are the biggest reasons behind every product purchase.
  • When it comes to figuring out consumption trends, these factors are also crucial.
  • Even though they consider their children’s requests and suggestions, the parents are ultimately responsible for making decisions.
  • These parents’ decisions are influenced by the recommendations and opinions of store managers, marketing, and those of their family and friends.
  • Tencent, therefore, uses push and pull techniques to increase its brand appeal.

Health Awareness | PESTEL Analysis of Tencent

  • More and more people are adopting a healthy lifestyle because they are highly concerned about their wellness and health.
  • The trend toward wellness and health has also influenced consumption choices and behaviors.
  • Tencent has added health-related features to its products and included them in its marketing.
  • As people’s awareness of health issues has grown, Tencent has joined forces with other companies and launched CSR projects that emphasize physical and emotional and mental wellbeing.
 

Technological Factors Impacting Tencent | PESTEL Analysis of Tencent

Infrastructure of Technology

  • The country in which Tencent operates has a robust technological infrastructure.
  • The country’s technological diffusion and development rate is also very high.
  • Companies like Tencent include innovation and technological advancements in their business strategies to enhance their effectiveness and efficiency.
  • Other players in the industry are very advanced in terms of technological development, that’s why the overall technological competitiveness of Tencent is very strong in its sector.
  • This kind of advanced technological system has allowed the company to attract foreign investors and investments. These foreign investments can greatly influence Tencent’s further growth and development.
  • If we analyze the company from a technological perspective, Tencent is a market leader without any doubt. They are using the maximum advantage of this factor and trying their best to achieve their business goals and objectives. As a result, its business operations and cycles are fully enhanced.

Penetration of Internet

  • The country in which Tencent operates enjoys the advantage of higher internet penetration.
  • The Internet’s widespread use for professional, personal, and social purposes.
  • Most people have access to computers and laptops, and nearly everyone has a smartphone with internet access.
  • Internet usage is more widespread, which benefits Tencent by indicating a more modern and cultured population.
  • In order to reach consumers and engage them directly in discussion and feedback-gathering for the purpose of promotion and marketing, Tencent has also taken advantage of the widespread use of the internet.
  • Therefore, Tencent has been able to enhance the delivery and quality of its products and engage in strategic marketing and communications procedures thanks to increased internet penetration.

Use of Social Platforms

  • A majority of the Chinese population uses social media. However, the use of social media is high among younger demographics.
  • Social media is one of the popular forms of communication among these demographic groups.
  • Companies like Tencent are also exploiting social media platforms to collect user information and data.
  • They also get feedback, exhibit deals, and interact with users through these social media platforms.
  • Companies like Tencent are taking full advantage of social media. They are identifying changing market trends and recruiting more skilled and educated people with the assistance of social media. So, social media plays a big part in the company’s overall operations.

Investment in Research & Development | PESTEL Analysis of Tencent

  • Both domestic and foreign capital is heavily invested in the nation’s technological research & development.
  • The substantial investment aids in the advancement of infrastructures by providing them with modern, flexible, and efficient methods for conducting business and carrying out other business operations.
  • An enhanced rate of novelty has also been possible thanks to related research and higher investment.
  • Through the expansion of the industrial sector as a whole and the creation of a competitive advantage for the sector on the international market, businesses profit from development and innovation.
  • The development of strong competitive advantages for businesses is also facilitated by adaptations made by individual businesses like Tencent.
 

Environmental Factors Impacting Tencent | PESTEL Analysis of Tencent

Recycling

  • Nowadays, every business or organization focuses on recycling and sustainability, which is one of the global problems.
  • Customers are highly aware and prefer sustainable and recycled products because they are concerned about the environment.
  • The consumption rate of sustainable and recycled products has been increasing.
  • In order to dispose of products for recycling, Tencent has launched dedicated locations.
  • Tencent is launching a new product line of recycled goods for customers, joining many other players in doing so.

Waste Management

  • The country in which Tencent operates has strict regulations for controlling and managing waste.
  • To follow the rules, prevent any future issues, and maintain checks, Tencent should affiliate with and register with waste management institutions and authorities.
  • Tencent already has a planned and selected process for managing waste and disposing of it in an eco-friendly way, keeping in mind the sustainability of the environment.

Environmental Sustainability

  • A rise in the green lifestyle has coincided with an increase in environmental sustainability awareness.
  • Green products and services are becoming more and more popular among consumers nationwide and in all markets. Every company has been using sustainable and eco-friendly production and marketing practices.
  • In an effort to win over customers, businesses are also jumping on the green product trend and launching environmentally friendly products.
  • The company regularly participates in CSR initiatives that protect the environment or nature.
  • In addition, Tencent has unveiled a line of green products that are variations of its current offerings. In order to play a bigger part in sustainability, the company intends to increase the volume of its green product line gradually.
  • Additionally, Tencent has agreements with distributors and suppliers in its incorporated supply chain who uphold strict environmental sustainability standards.

Investments in Renewable Energies | PESTEL Analysis of Tencent

  • The nation as a whole is gradually transitioning to using renewable energy for business processes and operations across all of its industries.
  • They adopted this approach to lessen both the carbon effect and the market’s environmental footprint.
  • For purposes of business processes and operation management, the organization and related industry participants are increasingly utilizing hydroplanes, solar energy, and other renewable energy sources.
  • To aid in manufacturing processes, Tencent has a small-scale company-owned hydro plant.
 

Legal Factors Impacting Tencent | PESTEL Analysis of Tencent

Health and Safety Regulations

  • The country has very stringent rules and regulations regarding the safety and health of workers.
  • Top organizations and associations frequently monitor businesses to see if preventative measures, safety nets, and other drills are being implemented.
  • The health and safety of employees include not only their physical health but also their emotional and mental health.
  • Tencent prioritizes the health and safety of its workers and works hard to make improvements.

Employment Laws

  • Businesses must create legally binding employment contracts in accordance with national regulations.
  • These contracts are issued by different government bodies that monitor and include different factors of employment and unemployment.
  • Employment agreements guarantee good communication and avoid miscommunication or collusion between the parties.
  • When hiring new employees, Tencent informs them of the applicable employment laws.
  • The Tencent HR department also regularly hosts training sessions and workshops for staff members to engage and educate them on employment laws and other legal requirements.

Anti-Discrimination Laws | PESTEL Analysis of Tencent

  • Population diversity can be found both in the nation and the market.
  • As the company operates in various locations across the globe, so it has foreign workers and immigrants.
  • That’s why the company welcomes diversity in its staff members and has designed internal workplace policies in order to support these workers.
  • From hiring to promoting employees, the business abides by anti-discrimination laws.
  • All employees regularly participate in diversity workshops and seminars to prevent prejudiced and discriminatory actions, which could have serious consequences.
  • Tencent offers equal opportunities to employers, just like other market participants.
  • Additionally, Tencent takes precautions to prevent discrimination and maintain a healthy organizational environment.
  • Tencent does this by adhering to anti-discrimination law regulations and by routinely investing in employee development programs and training.

This ends the PESTEL analysis of Tencent, a leading Chinese tech organization.

 
 

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The Marketing Strategy of Tencent and Marketing Mix (4Ps)

by Shamsul April 14, 2023

The Marketing Strategy of Tencent and Marketing Mix (4Ps)

With a focus on the 4Ps (Product, Price, Place, and Promotion), The Marketing Strategy of Tencent analyzes the brand on these factors. Product innovation, pricing strategy, promotion planning, and other marketing tactics are available when it comes to analyzing the brand’s marketing mix and strategy. Thanks to these business strategies based on Tencent’s marketing mix, the brand can succeed in the competitive marketplace.

This helps the company/brand set its position in its market. The purpose behind it is to achieve the company’s business objectives and goals. Let’s first look at its marketing mix to understand Tencent’s product, pricing, place, and promotional strategies.

 

About Tencent

An investment firm with its headquarters in China called Tencent has several subsidiaries that all deal in goods and services related to the Internet. Tencent, with a market cap of $434.26 billion as of April 2023, is the most valuable company in Asia. It was founded in 1988 in the Cayman Islands. Ma Huateng, Chen Yidan, Daniel, Zeng Liqing, and Zhang Zhidong are the founders of this Asian giant company.

 

Product Strategy of Tencent

Following are some explanations of the product mix and strategy of Tencent:

One of the top Chinese companies, Tencent has a significant presence in the technology and financial sectors. A number of sub-businesses under the Tencent umbrella brand include multiplayer game development, social networking QZone app, music app, film production, antivirus software, payments system, e-commerce, AI (Artificial Intelligence), web browser, and mainstream media web portals. More than 700 million people use the Tencent music app on a daily basis, and all other sub-businesses have similar or greater traction.

 

Pricing Strategy of Tencent

The pricing plan in Tencent’s marketing plan is as follows:

Every product’s cost is influenced by the investments made to expand it and the customer base, as is the case with any multinational. Due to its involvement in numerous internet-related businesses, Tencent is fiercely facing competition in every business sector it is operating. A predatory pricing strategy with a competitive advantage is required. A subscription-based pricing model is used to maintain the price for services offered. Users can extend the duration of their use of the services by paying a one-time token fee.

 

Place & Distribution Strategy of Tencent

The Tencent marketing mix’s distribution strategy is as follows:

All of Tencent’s products and services are web-based, so the majority of them can only be availed through its website or mobile app. Products are delivered to a customer’s home after placing the order online. They also run an online store where they offer a wide range of items. In addition, Tencent also develops video games. Every time a new edition of these games is launched, you can buy it online again. That’s why Tencent is a heavy player in different sectors, especially developing video games. So significant that it even gave birth to WeBank, which is China’s first online bank.

 

Promotional Strategy of Tencent

Tencent’s promotional tactics are as follows:

Tencent uses PR (Public Relations) for the majority of its promotions. Tencent advertises the discounts it provides on various applications directly through those applications. E-commerce, social networking sites, online games, software, mainstream media, and other products are among the diverse product portfolio in its marketing mix. Every subsidiary is given complete freedom to use its own advertising/promotion strategy. Similar to Riot Games, it chooses how to market its video games. The social networking site has a unique audience that it reaches on its own. In reality, other businesses seeking to advertise have come to Tencent’s doorstep. Tencent is a marketing powerhouse thanks to its continued online influence.

Here are the final 3Ps to complete Tencent’s 7Ps marketing strategy since this is a brand that focuses on providing services.

People

More than 108,436 (as of 2022) people work for Tencent in all of its dissections. Each business has its own hiring procedures, and each requires technologically advanced individuals. The majority of Tencent’s employees are Chinese, and the reason behind it is that it is a Chinese company.

Process

Tencent follows a relatively straightforward process because all its services are online, and digital strategies can be completed quickly. Each subsidiary of Tencent chooses its own procedure, and each subsidiary keeps the money it makes. The top individuals of its management are responsible for financial forecasting, and the board decides how to use reserves. The board then communicates this information to those who follow.

Physical Evidence

The numerous awards and financial reports demonstrating Tencent’s size and ability to compete with some of the largest businesses in the world serve as tangible proof. While most of the services are experiential, some are real, like online orders for video game CDs and additional services. This ends Tencent’s marketing mix and strategy.

 
 

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