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What is The Role of Human Resource Managers?

by Shamsul May 8, 2023

What is The Role of Human Resources Managers?

Question:

Assess, with examples from a range of organizations, the ethical responsibilities of Human Resource Managers and HR Management staff to all organizational stakeholders.

Introduction | Human Resource Managers

Today, it is tough to ignore the ethical question that runs through our society and to which the company is not immune. Is this an “ethical wave” sweeping? A question that arises following a scandal or, more generally, when things are not going well? Is this a new management? The names of sustainable development, social responsibility, and ethical management are different, and the practices and expectations may vary or be similar (Greenwood, 2001). All sectors of the company are affected: finance, marketing, production, and human resources; all the “stakeholders” of the company are concerned: those who work or govern it, customers, suppliers, competitors, neighbors, various associations, and others. What is the role of human resource managers? How are they affected? These questions are indeed useful and need to be answered.

Indeed, the opinions and positions of company managers differ depending on the situations encountered within each company and on the definition of ethics adopted. Depending on the sector of activity, the legal provisions, the type of “stakeholders” along with the strategy and the type of organization, according to the significant events related to ethics that the company knows or has been able to know, according to the attitude of its leaders the question will be presented differently. The response methods will be specific (Greenwood & Simmons, 2004). Human resources managers have a role to play in the ethical conduct of the various HR functions: from recruitment to career management to layoffs and retraining, including management through skills, assessment, or training.

They all have a role to perform in relations with colleagues, staff, union representatives, socio-economic and political leaders, and the company’s external partners. They have a role to perform in the implementation of cross-company practices (Greenwood, Michelle and Freeman, 2011).

 

Ethical Human Resource Managers

When the concept of employee engagement is combined with the moral treatment of the employees, the entire scenario is referred to as ethical HRM. It combines stakeholder engagement with the moral treatment of the organizational stakeholders, which ethical HRM often implies (Kaler, 2002). As per the stakeholder theory, the organization is obliged to treat its employees as an end in its own right and bear the consequences of its behavior towards the company employees. This position is also consistent with pluralist assumptions related to the employment relationship. All the parties enter into a contract with their consent and voluntary action. The company will hold positive obligations by virtue of acceptance of the benefits of the employees’ contribution and vice-versa (Miles & Friedman, 2002).

On the other side, employees have liberty and safety in the workplace like the right to organize, freedom of association, eradication of forced labor, collective bargaining, provision of equal treatment and opportunities along with standard and regulating conditions across the spectrum of work-related issues (International Labour Organisation, 2004). An argument for this aspect was presented by Bowie (1998), which suggests that employees also hold the right to meaningful work. Moreover, Rowan (2000) argues that the employees also have the right to respect, which he added to the right to freedom, equality, and well-being. This viewpoint of ethical HR implies that the organization is responsible to act in the best interest of the employees and do so to enhance these interests along with involving employees in decisions related to those interests. 

 

The Image of the Leader and the Identification of Unethical Practices

Staff’s perception of their leader Human Resource Managers as “moral” leaders is essential. This encourages staff to follow the leader and enables a process of change. The leader’s role is “to articulate and personify the values ​​and standards to which the organization aspires, to inspire and motivate employees to follow their leader.” If we think first of all of the company’s managers, each of them is now called upon to play a leadership role at their level of responsibility. “Staff needs to recognize the moral characteristics of the leader: his honesty, his integrity.” “This will allow the leader to focus the attention of the organization over ethics and values ​​and to disseminate in the organization those principles which will guide the actions of the employees” (Crane & Matten, 2004).

Certain practices related to organizations and human resources can be qualified as “unethical.” These applications discredit the entire company. In theory, we are talking about new working models. In practice, this may be accompanied by part-time jobs rather than full-time jobs; In theory, we can speak of flexibility; in practice, it may be for management to “do whatever it wants”; In theory, we can talk about delegation, empowerment and, in practice, making someone else take risks and responsibilities; In theory, we can speak of training and development and, in practice, of manipulation; In theory, we can speak of the recognition of the work of individuals and, in practice, we “underestimate unions and collective disputes”; In theory, we can speak of work teams and, in practice, be less respectful towards individuals (Werhane, Radin and Bowie, 2004).

 

Human Resource Management Ethical Misconduct Example

An example of this can be associated with ethical misconduct in the fast food chain McDonald’s, which stated that the fast food giant treated its employees criminally and illegally. In 2012, approximately 200 Eastwood workers in New York City associated with the Mcdonald’s chain went on strike, demanding an hourly wage of 15 dollars and the right to establish a union.  

The protests for Fight for 15 USD widely spread across the US. Moreover, the Service Employees International Union (SEIU) supported the move. Later, it expanded to almost 150 US cities and over 33 countries. This case is eventual evidence of the inability of the restaurant’s Human Resource Managers and HR department to connect with its employees. 

 

The Success | Human Resource Managers

This campaign on the part of Mcdonald’s employees was a remarkable success in a brief period. The National Labor Relations Board ruled out that the corporation is a joint employer of those working in franchise-based restaurants, a big win for fast food activists. Later, New York City ordered the human resource managers to grant a minimum $15 wage. Around 180,000 fast food workers got the benefit in the state. Similarly, the fast food chain operator offered an increase to those working in the restaurants rightly owned by the corporation, which imposed pressure on the HR departments of the franchises to do the same.

 

Conclusion | Human Resource Management

The concept of ethical HRM Human Resource Managers’ practices and stakeholders is an argument between the moral treatment of the organizational stakeholders as well as the strategic treatment of the stakeholders. This distinction does have a considerable implication for human resources. Employees can morally be viewed as individuals with their own interests and rights. They can be viewed strategically as a resource for maximizing organizational revenues. Depicting employees as moral stakeholders provides a normative and practical model for ethical human resource management. The stakeholder theory holds the potential to present a framework 

which will determine the darker side of Human Resource Management (HRM) and, as such, increase the theoretical understanding of this aspect.

 
 

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Read More:

RIGHT SET OF HRM ACTIVITIES ALLOW ORGANIZATIONS TO ACHIEVE GOALS

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ETHICAL RESPONSIBILITIES OF HUMAN RESOURCES MANAGEMENT

References:

  1. CRANE Andrew et MATTEN Dirk, (2004) Business Ethics, New York, Oxford.
  2. Greenwood, M., & Simmons, J. (2004). A Stakeholder Approach to Ethical Human Resource Management. Business & Professional Ethics Journal, 23(3), 3-23. Retrieved February 3, 2021, from http://www.jstor.org/stable/27801346
  3. Greenwood, M.R. 2001. Community as a stakeholder: Focusing on corporate social and environmental reporting. Journal of Corporate Citizenship, 1(4): 31-45
  4. Greenwood, Michelle & Freeman, R.. (2011). Ethics and HRM. Business and Professional Ethics Journal. 30. 269-292. 10.5840/bpej2011303/413.
  5. https://www.theguardian.com/commentisfree/2014/may/15/poverty-wages-exploited-workers-mcdonalds-protests
  6. Kaler, John. (2002). “Morality and Strategy in Stakeholder Identication.” Journal of Business Ethics 39(1): 91–99.
  7. Miles, Samantha, and Andrew L. Friedman. (2002). “Exploring the Social Construction of Stakeholder Management in the UK.” Oxford Brookes University Business School: Discussion Papers in Governance and Accountability No 02/008
  8. Werhane, P. H., T. J. Radin, and N. E. Bowie. (2004). Employment and Employee Rights. Malden, MA: Blackwell Publishing.
May 8, 2023 0 comment
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Performance management
BusinessManagement

HR Management Plan in the Refinery

by Shamsul September 15, 2019

Post updated on 25th July 2023

HR Management & Planning Process and Recruitment Plan

The HR planning process involves initially planning the positions required for managing and performing various functions in the refinery. This includes analyzing the different departments in the refinery, followed by the job positions that will fill these departments. The major departments in the refinery include

  • Department of Projects
  • Department of Support Services
  • Finance and Administration Department and
  • Department of Planning and Marketing

 

HR Management

Strategic HR Planning In Short Will Involve Four Steps (HR Management)

  • Assessing the HR current capacity in the refinery: This process will involve assessing the required knowledge, abilities and skills of the staff currently present needed for the refinery through the process of creating a skill inventory for every employee.
  • Forecasting the refineries’ HR requirements: This will include HR needs for the refinery in the future based on the goals of the refinery. Forecasting, in a real sense, will involve estimating the demand and supply of human resources for the refinery.
  • Analyzing the gap: This refers to identifying where your organization wants to be in the distant future and where it is standing presently. This process calls for an analysis of the staff’s skills, abilities, and education requirements needed in the future compared to the current situation.
  • Developing HR-related strategies that support the strategies of the refinery: Here, based on the future requirement of the refinery, strategies in particular with the HR requirements are devised based on future needs.

The recruitment plan for the refinery will include recruiting new staff members with the abilities and skills that will be required by the refinery today and tomorrow. In this phase, available options that are found to strategically promote the opening of jobs and encourage a suitable candidate to apply will also be looked into.

 

Selection and Placement Plan (HR Management)

The refinery’s selection and placement plan will follow the steps below.

  • Identify the position and evaluate the needs associated with the position. Since new positions are being created for the refinery, it is important to understand the strategic goals of the refinery and analyze any expected or upcoming changes in the role in the future. Based on the job analysis performed in the previous section, gaps can be found, if any, and further recruiting steps can be taken.
  • The next core step is to develop a position description which will be further used to develop questions, evaluations, and reference check questions for the interview.
  • Identification of responsibilities and duties is also a major step in the selection and placement plan, stating the general information, position purpose, essential functions, minimum requirements, and preferred qualifications.
  • Developing a recruitment plan that is approved by the organizational unit. This should be carefully structured and map out a strategy capable of attracting and hiring qualified candidates from a group of qualified applicant pools involving members from underrepresented groups and women.
  • Select a search committee that will interview the applicants and selects them according to qualifications, skills, and abilities that match the job position. The committee usually consists of 6 members or less.
  • Post the position (placement) by placing ads in newspapers, networking channels, and social media and through job agencies.
  • Review the potential candidates and shortlist, interview, select, hire and finalize.

HR Management

Training and Employee Development Plan (HR Management)

The refinery’s training and employee development program is targeted toward a successful employee learning experience. It facilitates employees’ abilities to better serve the refinery and their position. The plan in this regard is as follows

  • Conducting regular self-assessments. This process uses various different assessment tools. The employee assesses their abilities, skills, values, weaknesses, and strengths through this. Companies are used for comparing these skill sets with those defined in the job description.
  • Identification of development activities by assessing the best methods and resources that carry out for employee development.
  • Implement the plan and regularly evaluate the progress and make any changes that may be needed. Some cost-effective ways of development and training include job experience through involvement with committees, forums, and conferences, critical incident notes, job aids, field trips, job expanding, job rotation, job shadowing, learning alerts, stretch assignments, peer-assisted learning, and special projects. Other methods of training and development include methods that are based on relationships and feedback, such as mentoring, coaching, networking, and performance appraisal. Workshops, seminars, and courses are also other off-job methods for the development of an employee.

HR Management Plan

Performance Management Plan and Scheme (HR Management)

Performance management in the refinery centers on encouraging the maintenance of organizational culture and development that continuously promotes a positive and productive work environment. The basic plan and objectives of the performance management scheme in the refinery are as follows

  • Ensure clarity in an employee’s goals and requirements regarding the position’s annual goals.
  • Linking individual performance and development planning with the priorities and goals of the department or organization in a broad manner.
  • Providing regular feedback to the staff member and the supervisor on a regular basis throughout the review cycle on an annual basis.
  • Determining the appropriate training for a position for career development purposes.
  • Annual review of achievement of assigned goals and regular performance feedback based on self-assessment and discussion with the supervisor or the department head.
  • Provide evaluative judgmental proof to base incremental progression on.
  • Planning of staff development training and performance goals for the next cycle (annual).
  • Ensuring that the workload is at all-time easily manageable and consistent with the safety and health of the staff member.

HR Management

Compensation and Benefits Scheme and Plan (HR Management)

The refinery follows compensation and benefits plans both in the form of intrinsic and extrinsic benefits. The refinery’s compensation and benefits scheme is as follows

  • Health benefits – Almost 75% of healthcare expenses are borne by the refinery for all its employees. It covers hospital bed charges, vaccines, medications, and drugs on prescription, and professional physician services. It may require treatment out of the country. The dental treatments that do not require hospitalization and vision care expenses are limited to a specialist only. Professional services expenses of medical experts such as physicians, chiropractors, physiotherapists, etc. The detailed medical plan covers each aspect of the health benefit offered by the refinery to its employee.
  • On job benefits – such as special house rent benefits and furniture increments every three years, transportation expenses included in monthly payments and other such provisions.
  • Retirement plans – These apply to employees that serve the refinery for over 20 years. The refinery considers its services valuable to its success and based upon the job position and years of service, a lump sum amount is applicable to the candidate on retirement. Furthermore, the candidates can also opt for the retirement savings plan with the refinery, which will deduct a certain agreed amount from the pay every month and discharge the savings amount at the termination of the job or at retirement as applicable.
  • Other Benefits – Certainly, the refinery provides other indirect benefit perspectives. It includes the option of pooling in days off that they use on some special occasions. (It depends on the discussion with the supervisor prior to deciding upon it). Furthermore, offering yearly off days without any pay cut, etc.

HR management

Health and Safety Plan (HR Management)

Any organization needs to focus and develop a health and safety plan, which is also the case with the refinery as well, though being a more important concern depending on the nature of the work. Our health and safety plan is as follows

Safety (HR Management)

  • You must design and maintain the facility in a manner that provides training and conducts operations in ways that safeguard people and property.
  • An instant and effective response to any accident or emergency that may occur owing to the operations at the refinery cooperating with concerned government agencies and industry organizations. Also, apply authorized regulations at places where laws do not exist.
  • Work in collaboration with government agencies to extend knowledge on safety. It secures the environment for the people and property of the refinery.
  • Stress every contractor, employee, and all others working in the refinery to be responsible. They are accountable for safe performance on the job while ensuring safe behavior at work at all times.
  • Most noteworthy, undertake regular appropriate reviews and operations evaluations. For the reason to measure progress and ensure compliance with the standard policy.

 

Health (HR Management)

  • Identify and regularly evaluate health-related risks related while in operations of the refinery.
  • Implementation of appropriate protective measures and programs in order to control risks. Monitoring of potentially affected employees.
  • Acquiring more knowledge related to health risks associated with the refinery.
  • Determine initially at the time of appointment and later during the job. The fitness of the employee ensures that no undue risk is present to the employee’s health.
  • Also, offer all necessary medical services. If the employee suffers from any job-related illness. It includes injury and or any medical emergencies.
  • Comply with all applicable laws and regulations.
 
 

Need Help or Advice in Academic Writing

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Need Help or Advice in Content Writing Management:

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Read More:

How to Avoid Desperation in Life

CONTINUOUS PROFESSIONAL DEVELOPMENT IS PART OF HR PRACTITIONERS

CONTINUOUS PROFESSIONAL DEVELOPMENT IS PART OF HR PRACTITIONERS

Resources:

http://hrcouncil.ca/hr-toolkit/planning-strategic.cfm

http://hr.ucr.edu/recruitment/guidelines/process.html

http://hrcouncil.ca/hr-toolkit/learning-implementing.cfm

http://www.adm.monash.edu.au/enterprise-agreements/academic-professional-2009/65.html

http://hrcouncil.ca/hr-toolkit/compensation-employee.cfm

http://www.exxonmobil.com/Australia-English/PA/Files/publication_safetycase_altonaref.pdf

September 15, 2019 0 comment
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